True man Boost

Returns & Refunds

If for any reason you are not satisfied with your product, you have 60 days from the date of purchase to return it and request a refund. The following are the conditions for returning products purchased at truemanboost.online:

Step 1:

The return authorisation must be requested and approved within 60 days of the date of purchase.

Step 2:

Send the item back and then email us the tracking number so we can track your return. Return postage costs must be covered by you. You must return the product within 60 days of receiving the return address.

Step 3:

To be eligible for a refund, returned products must be in good condition (not damaged or broken). All products — opened or unopened — must be returned with all accessories originally included.

Return Address:

Unit 7 / 18–20 Tonka Street Luscombe QLD 4207

Step 4:

Once we receive and inspect your return, we will send you a confirmation email. If your return is approved, your refund will be processed and credited to your original payment method within a few days.

Non-Returnable Items

  • Gift cards
  • Downloadable software products
  • Certain health and personal care items

Note: Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable)

  • Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened
  • Items not in their original condition, damaged or missing parts for reasons not due to our error
  • Items returned more than 60 days after purchase

Late or Missing Refunds

If you have not yet received your refund:

  1. Check your bank account.
  2. Contact your credit card company — it may take some time before your refund is officially posted.
  3. Contact your bank — processing times may vary.

If you have done all of this and still have not received your refund, please contact us at contact@truemanboost.online

Sale Items

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item was not marked as a gift when purchased, or if the gift giver received the order at their own address, the refund will be sent to the original purchaser.